Privacy Policy — VoyTalk

VoyTalk ("the App" or "we") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information. Please read it carefully before using the App.

1. Information We Collect

We collect information you provide voluntarily (email address, feedback content, settings preferences) and device usage information (device model, OS version, crash logs). This information is used to provide core services, improve the product experience, and keep your account secure.

In short: We collect the information you actively provide plus necessary device usage data, for core services and account security.

2. How We Use Information

Your information is used only to: (1) provide and improve the App's features; (2) sync your learning progress and vocabulary book; (3) respond to your feedback and inquiries; (4) send you notifications when you have opted in. We do not use your personal information for commercial advertising.

In short: Your information is used only for product features and learning sync — we don't do commercial advertising.

3. Data Storage

Your personal data is stored on encrypted servers and retained only for as long as necessary to provide you with the service. After account deletion, except for records we are required by law to keep, your data will be anonymized or deleted within 30 days.

In short: Data is stored encrypted; within 30 days of account deletion it is anonymized or deleted.

4. Information Sharing

We do not sell your personal information. We share it only in these cases: (1) content you choose to make public; (2) disclosures to authorities as required by applicable law; (3) necessary information shared with partners solely to provide the service (such as Apple Push Notification service).

In short: We don't sell your information; we share it only when legally required or strictly necessary to provide the service.

5. Your Rights

You may view, modify, or delete your personal information at any time. You can manage your data via "Me → Settings" in the App, or request account deletion and data removal via "Me → Feedback". We will respond to your request within 15 business days.

In short: You can view, modify, or delete your personal information at any time; we respond within 15 business days.

6. Cookies & Similar Technologies

The App uses essential local storage (UserDefaults, SwiftData) to save your settings and progress, and anonymous analytics to understand feature usage and improve the product. You can clear this data in your device settings.

In short: We use local storage for your settings and anonymous analytics to improve the product.

7. Children's Privacy

The App is intended for learners of all ages. We do not knowingly collect personal information from children under 14. If you are a minor, please have your parent or guardian read and agree to this policy before using the App.

In short: We don't knowingly collect data from children under 14; minors need a guardian's consent.

8. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us via "Me → Feedback" in the App, or see the developer information on our App Store page. We will respond within 15 business days.

In short: Reach us through in-app feedback; we respond within 15 business days.

We are committed to protecting your privacy. If you have questions about this policy, please contact us via Me > Feedback in the app.