SnipMD Privacy Policy

Last updated: 2026-09-20 · Effective immediately

TL;DR. SnipMD is a local-first macOS menu-bar app. OCR (Apple Vision) and audio/video transcription (Whisper) run entirely on your Mac — no bytes leave your device for either. We have no accounts, no analytics, and no ads. The only time data leaves your Mac is when you click a cloud AI feature (Translate, Summarize, Q&A, Math OCR, Smart Clean, bilingual subtitles…), and then it goes to SnipMD Cloud — our own server, which verifies your Pro subscription via your App Store receipt and relays the request to an upstream AI model. You can avoid all network traffic by not using those buttons.
Contents
  1. What SnipMD does
  2. On-device processing
  3. Data we collect
  4. When data leaves your Mac
  5. Local storage
  6. macOS permissions
  7. Redaction & Smart Clean
  8. Third-party services
  9. Subscriptions & refunds
  10. License & Pro activation
  11. Children's privacy
  12. International transfers
  13. Changes to this policy
  14. Contact

1. What SnipMD does

SnipMD is a macOS menu-bar application that helps you capture, read, and reuse screen content and media. It does on-device OCR using Apple's Vision framework, converts the recognized text into clean Markdown, and transcribes audio and video files on-device using the Whisper model (via Apple Core ML). Optional cloud AI features include translation, summarization, multi-turn Q&A, code tools, math OCR, AI-generated filenames, action-item extraction to Reminders / Calendar / Contacts, AI PII masking (Smart Clean), and bilingual subtitle translation.

SnipMD has a Free tier (unlimited captures, OCR, Markdown, annotation, redaction, audio/video transcription up to 30 seconds, SRT export, local history up to 40 items) and a Pro subscription that unlocks the cloud AI features, longer transcription, batch OCR automation, subtitle translation and burn-in, and raises the history cap to up to 1,000 items.

2. On-device processing

The following features run entirely on your Mac. No data leaves your device for any of them:

3. Data we collect

SnipMD does not have an account system, does not run analytics or telemetry, does not show ads, and does not sell or share personal data. When you use a cloud AI feature, our server (SnipMD Cloud) processes the following, only to fulfill and meter that request:

Specifically, SnipMD does not collect:

4. When data leaves your Mac

SnipMD sends data to SnipMD Cloud only when you explicitly click a cloud AI feature. Everything else in the app is on-device (see §2).

4.1 Features that send data

4.2 Where it goes

Requests go to SnipMD Cloud (api.hqinfos.com), our own backend. The server verifies your subscription with Apple, enforces usage quotas, and relays the payload to an upstream AI provider (currently Zhipu GLM and DeepSeek) to generate the response. The upstream provider's privacy policy applies to the payload of that request:

You can avoid all data leaving your Mac by not clicking any of the features above; the rest of the app is fully local.

5. Local storage

SnipMD stores the following on your Mac only:

6. macOS permissions

SnipMD requests the following macOS permissions. All are opt-in (you can deny any of them and the app continues to work, with the corresponding feature disabled).

6.1 Screen Recording Required

Required to capture screenshots of regions, windows, and the full screen. macOS shows a permission prompt the first time SnipMD requests it. Grant in System Settings → Privacy & Security → Screen Recording.

6.2 Accessibility Required for ⌥⇧V

Needed to paste OCR'd text into the frontmost app via the Paste Latest hotkey (⌥⇧V). Without this permission, the hotkey copies to the clipboard instead and shows a one-time prompt explaining how to enable it.

6.3 AppleScript automation Required for Reminders / Calendar / Contacts

When you click "Extract to Reminders / Calendar / Contacts", SnipMD uses AppleScript to write the parsed data to those apps. macOS prompts you the first time. SnipMD only runs the AppleScript that performs the specific write you requested — it does not enumerate your existing data, and it does not send any of it off your Mac.

6.4 Files and folders Required for import / save / batch

Importing audio/video, saving exports, and watching a batch-OCR folder use the standard macOS open/save panels — SnipMD only accesses the files and folders you explicitly pick.

7. Redaction & Smart Clean

SnipMD's pattern-based redaction runs entirely on-device using regular expressions. It detects and masks 8 categories of PII: email addresses, phone numbers, credit card numbers, IPv4 and IPv6 addresses, MAC addresses, API keys, and bearer tokens. Face detection and redaction also run on-device via Apple Vision. Redacted content is never transmitted anywhere.

Smart Clean offers four levels. The full level is 100% on-device. The light, standard, and strict levels send the text to SnipMD Cloud (see §4) for AI-assisted PII detection; the result returns to your Mac where you review every change line by line before accepting.

8. Third-party services

SnipMD does not call any third-party analytics, ad network, or crash-reporting service. The third parties involved are:

9. Subscriptions & refunds

SnipMD Pro is sold as an auto-renewing subscription through the Mac App Store. Payment is charged to your Apple ID account at confirmation of purchase. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period. You can manage and cancel subscriptions in System Settings → Apple ID → Subscriptions.

A 7-day free trial is included with new Pro subscriptions. If you do not cancel before the trial ends, you will be charged the subscription price. You can cancel any time during the trial and not be charged.

Refunds are handled by Apple per the Mac App Store refund policy. To request a refund, use the Report a Problem link in your purchase confirmation email or in the App Store app.

10. License & Pro activation

Pro status is granted either by an active App Store subscription (managed by Apple) or by a license key you can redeem in the app. License keys are validated locally using an HMAC signature — the SnipMD backend does not see them. License state is stored in ~/Library/Application Support/SnipMD/license.json on your Mac; it contains no personal data. Note that license-key Pro unlocks local Pro features only; cloud AI features require an App Store subscription because the server verifies them against your App Store receipt.

11. Children's privacy

SnipMD is a general-purpose productivity tool. It is not directed at children under 13 (US COPPA), under 16 (EU GDPR / UK), or under the age of digital consent in your jurisdiction. We do not knowingly collect information from children.

12. International transfers

When you use a cloud AI feature, your request is processed on SnipMD Cloud servers and by upstream AI providers, which may be located outside your country. By using those features you consent to this transfer. All other processing happens on your Mac and involves no transfer at all.

13. Changes to this policy

We may update this policy. The "Last updated" date at the top will reflect the change. Material changes will be announced in the app's release notes. Continued use of SnipMD after a material change constitutes acceptance of the new policy. If you do not agree, you may stop using SnipMD and request a refund per §9.

14. Contact

For privacy questions, data deletion requests, or any other concern, contact support@hqinfos.com. We aim to respond within 5 business days.